Troubleshooting

This section helps you troubleshoot and resolve common issues you may encounter.

If something does not work as expected, check the following in this order:

1. App error codes: the code shown by the application and what to do about it.
2. Release notes: the issue may already be fixed in a newer version.
3. System requirements and Flussonic integration: most playback problems come from the streaming server configuration.
4. Frequently asked questions: answers to the questions operators ask most often.

If the problem remains, contact support with the platform, the application version, and the error code.