Chargebee events

By default, MinistraPRO is integrated with Chargebee. The MinistraPRO backend connects to Chargebee and checks for incoming events every minute, and then reacts to those events.

Learn more: Chargebee

The following table lists possible Chargebee events and actions that the MinistraPRO backend takes in response.

Chargebee event	Backend actions
customer_changed	Update the account: first name, last name, email, login (email copy), household password. If the login or password is changed, MinistraPRO backend revokes access to devices.
customer_deleted	Delete the account and devices.
customer_created	Create an account in Active state.
subscription_created subscription_created_with_backdating	React only when in_trial, active, or non_renewing.
subscription_changed subscription_changed_with_backdating	Assign the tariff to the account with optional service packages.
subscription_started subscription_reactivated subscription_reactivated_with_backdating	If the mapping by external ID of objects between the backend and Chargebee is not configured correctly, then: If the tariff is not found, remove the tariff and optional packages from the account (if applicable). If the tariff is found: If the packages were not found in the backend, remove the packages from the account (if applicable). If the packages were found partially, assign only the found packages to the account.
subscription_paused	Change account status to Blocked.
subscription_resumed	React only when in_trial, active, or non_renewing. Account changes status to Active.
subscription_cancelled subscription_canceled_with_backdating subscription_deleted	Remove the tariff and optional packages from the account.